Tree Surgeon FAQs – Frequently Asked Questions & Answers
Our tree surgeons and arborists follow the British Standard BS3998:2010 Tree Work Recommendations.
We hold comprehensive insurance of £10m for public and employers’ liability, covering all tree surgery and landscaping work.
We also carry Professional Indemnity Insurance for tree surveys, inspections, and advisory services.
We’re honoured to be CHAS and Alcumus SafeContractor-approved, demonstrating our dedication to high safety and professional standards.
Our ISO9001 and ISO14001 accreditation further underscores our commitment to quality management and environmental responsibility.
We’ve successfully secured permission and finished projects involving protected trees with Tree Preservation Orders (TPOs) and trees in conservation areas.
From your initial enquiry to project completion, we prioritise delivering a professional, customer-focused experience.
Finally, we provide free consultations, site visits, and no-obligation quotes to ensure you receive exceptional service.
Need tree surgery in East London? Contact East London Tree Surgeons today!
Most definitely! Our tree surgeons, arborists, and staff are fully certified and insured to provide quality tree services.
We carry £10 million in public and employer liability coverage, as well as professional indemnity insurance, ensuring we’re protected in all situations.
You can view details and proof of our insurance on our insurance page.
For tree surgery qualifications, specific tasks may require our team members to possess specialised certifications to complete the work safely.
Rest assured, every West London Tree Surgeons team member is qualified and capable of performing their assigned duties.
If you need proof of qualifications, contact East London Tree Surgeons today.
Receive a complimentary, straightforward quote by reaching out to us today.
Contact us to arrange a free consultation, tree assessment, and no-commitment quote valid for one month.
Each quote is professionally crafted, comprehensive, and sent to you via email.
The most straightforward method of accepting a tree quote is by replying via email. We can then plan the next stages, including scheduling the project and organising logistics such as parking and access.
While we aim to arrange work promptly, delays may occur due to exceptionally busy periods and factors beyond our control.
During winter months, from October to February, our firm experiences high demand, and harsh weather conditions can lead to setbacks.
Securing permission for work on protected trees and those in conservation areas can take up to 8 weeks. For more details, please see our TPO and Conservation page.
At East London Tree Surgeons, we prioritise scheduling work to suit your individual preferences and availability.
If you have specific time constraints, please ask about our availability.
At East London Tree Surgeons, we value your privacy.
If there’s a straightforward way to remove logs, branches and other debris from your property, such as side access, we won’t need to enter your home.
It’s worth noting that all our equipment operates on diesel, petrol, or cordless batteries, so electricity isn’t necessary.
We’ll leave your property tidy, minimising any signs of our work.
Unless arranged otherwise, we’ll clear all waste and tidy it by hand, using a portable leaf blower to remove any remaining debris.
Depending on the tree’s size or project scope, some lawn damage may occur, but we’ll do our utmost to keep this minimal.
We’ll take preventive measures, such as using ground protection mats when operating heavy machinery on wet soil.
East London Tree Surgeons has built an outstanding reputation for leaving properties in superb condition, often better than before our arrival.
East London Tree Surgeons possess a valid green waste transport licence, ensuring responsible disposal of all waste materials.
Most debris from our arboricultural services is recycled, with any remaining green waste dispatched to power stations for biomass utilisation.
Please inform us in advance if you wish to retain items such as wood chips or logs. We’ll incorporate this into your quotation accordingly.
Contact East London Tree Surgeons today if you have any queries.
